We’ve improved the Account Dashboard Usage Export to give you clearer visibility into potential revenue leakage caused by rebilling being turned off at the account level.
What’s New
The “Costs” sheet in the Usage Export file now includes a new column that shows the Rebilling Status (Enabled/Disabled) for each product per account.
This enhancement applies at the product level, allowing you to see rebilling configuration alongside actual usage costs.
What Problem This Solves
Previously, accounts had no easy way to identify:
- Accounts generating usage costs where rebilling was disabled
- Products consuming wallet credits or direct costs without being passed through
- Prior month usage that resulted in absorbed expenses
- Revenue leakage caused by configuration gaps
Because this visibility was not available in filters or dashboard views, accounts had to manually cross-reference settings across multiple screens — making the process time-consuming and error-prone.
How You Can Use It
With this update, you can now:
- Before exporting report, turn off toggle "Include only rebilled transactions" then Export the Usage Report from the Account Dashboard
- Open the “Costs” sheet
- Filter by Rebilling Status = Disabled
- Identify high-usage accounts where costs are being absorbed
- Use filters or pivot tables to:
- Calculate total absorbed costs
- Analyze by product
- Review by account
- Quantify missed revenue opportunities
This makes it significantly easier to detect configuration issues and take corrective action quickly.
Why This Matters
- Prevents Revenue Leakage – Quickly identify costs not being rebilled
- Improves Profitability Tracking – Understand true margins per account
- Reduces Manual Audits – No more cross-checking rebilling settings separately
- Supports Better Financial Decisions – Act on real usage data with clarity
This is a fast, actionable enhancement designed to give accounts immediate control over absorbed usage costs while more advanced dashboard-level reporting improvements are in development.
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