No External Update Emails for “Showed” & “No Show” Status Changes

Modified on Tue, 10 Mar at 5:11 AM
Overview
We’ve improved how appointment status changes behave when marked as Showed
 or No
 Show
.
Previously, updating these statuses would upload the event to connected calendars (Google, Outlook, iCloud), which triggered external event update emails 
to attendees — even though nothing meaningful had changed from their perspective.
With this update, marking an appointment as Showed or No Show will no longer push updates and emails to third-party calendars.
What’s Changed
No Event Update Emails for “Showed” or "No Show"
Changing the status to "Showed
" or "No Show
" will no longer trigger external update emails.
Internal Tracking Still Works as Expected
Status changes are still reflected inside the system for reporting, and automation logic — only external calendar updates has been adjusted.
Why This Matters
Prevents unnecessary “Appointment Updated” emails
Avoids confusion for customers
Keeps external calendar behavior clean and intentional
Ensures status tracking remains operational, not customer-facing