New: Choose When Complimentary Credits Are Issued — After Trial or On Sign-Up

Modified on Tue, 9 Dec at 4:01 AM

   

You now have more control over how complimentary usage credits are delivered to your SaaS clients.
What’s New
You can now choose to:
  • Credit usage immediately when a user signs up (current behavior), or
  • Credit usage only after the trial period ends (new option)
This applies to:
  • One-time complimentary credits
  • Monthly recurring credits
  • Optional rollover credits
Why This Matters
  • Protects your credits during trials — trial users can’t consume paid features without converting.
  • Keeps credits aligned with billing — users receive credits on the same cadence as billing, making their experience more predictable.
  • Cleaner financial management — recurring credits now match the actual subscription cycle.
Where to Find It
Go to:
SaaS Configurator → Edit Plan → Trial & Credits → “Add credits after trial period ends.”
Screenshot 2025-12-08 at 5

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